Effective Date: April 13, 2026

This Privacy Policy explains how PCLI collects, uses, discloses, stores, and safeguards information.

1. INFORMATION WE COLLECT
Personal information may include full name, email address, phone number, mailing address, billing address, date of birth, business information, contractor licensing information, company name, and payment-related information.

Educational information may include enrollment details, course progress, exam preparation information, account information, and support requests.

Technical information may include IP address, browser type, device information, operating system, website usage data, referring websites, dates and times of visits, cookies, and similar technologies.

2. HOW WE USE YOUR INFORMATION
Information may be used to provide services, process enrollments, deliver materials, manage accounts, process payments, provide support, improve services, and comply with legal obligations.

3. SMS AND TELEPHONE COMMUNICATIONS
Users consent to receive appointment reminders, enrollment updates, customer service communications, course notifications, marketing messages, and promotional offers. Reply STOP to opt out.

4. EMAIL COMMUNICATIONS
Users may receive enrollment confirmations, course information, educational updates, administrative notices, and marketing communications. Marketing emails may be unsubscribed from at any time.

5. PAYMENT INFORMATION
Payments may be processed through Square and Zelle. PCLI does not store complete payment card information on its own servers.

6. SHIPPING INFORMATION
Shipping information may be used to fulfill and deliver educational materials.

7. COOKIES AND TRACKING TECHNOLOGIES
Cookies, analytics tools, tracking pixels, and performance technologies may be used to improve functionality and measure effectiveness.

8. HOW WE SHARE INFORMATION
PCLI does not sell personal information. Information may be shared with service providers and where legally required.

9. DATA SECURITY
Reasonable safeguards are implemented; however, no method of transmission or storage is completely secure.

10. DATA RETENTION
Information is retained as reasonably necessary for services, compliance, disputes, and recordkeeping.

11. CALIFORNIA PRIVACY RIGHTS
California residents may have rights under CCPA and CPRA including access, correction, deletion, and information requests.

12. CHILDREN’S PRIVACY
Services are intended for adults and not individuals under 18.

13. THIRD-PARTY WEBSITES
PCLI is not responsible for third-party websites linked from its services.

14. CHANGES TO THIS PRIVACY POLICY
Changes become effective upon publication.

15. CONTACT INFORMATION
Prime Contractors License Institute Inc.
23655 Newhall Ave Suite C
Newhall, California 91321
management@primecontractorslicenseinstitute.com
www.primecontractorslicenseinstitute.com